Contact information

All products offered by MitoJenix Research Co. are strictly FOR RESEARCH USE ONLY. NOT FOR HUMAN CONSUMPTION.

Contact MitoJenix Research Co.

Email: support@mjresearchcollective.com
Legal entity: MJ RESEARCH CO
Mailing address: [[MAILING ADDRESS]]

Response times

We answer email enquiries within 1–2 business days, Monday to Friday, excluding United States public holidays.

What to include

To help us respond quickly, please include your order number in the subject line of any message about an existing order. For damage or incorrect-item claims, attach photographs of the outer packaging, the inner packaging, and the product as received.

What we can help with

Order status, payment verification, and tracking
Shipping problems, damage, and carrier claims
Cancellations before an order has shipped
Certificates of analysis and product documentation
Questions about these policies

What we cannot help with

We do not provide dosing, administration, protocol, or handling guidance of any kind, and we cannot advise on the use of any product in or on humans or animals. Requests of this nature will be declined. Our products are supplied for laboratory research by qualified professionals who are responsible for determining their own safe handling procedures.